Contact Us FAQ

I have defective merchandise or missing parts.
If you feel that a product is defective, please send it to our Lake Forest office accompanied by a copy of the original sales receipt for warranty consideration. If it has been within 90 days from the original date of purchase, and a factory defect is found, it will be repaired or replaced (at our discretion) at no charge to you.

Warranty and repair policy.

I have an issue that needs to be addressed immediately.
Call Associated at (949) 544-7500 from 8 a.m.-4 p.m. PST Monday-Friday, excluding major holidays.

I want to place an order online.
You no longer need to visit a separate site to order Team Associated products. Instead, just browse our website and click the "Add to Cart" button next to any item you wish to buy. There is a link to your shopping cart at the top of every page.

I need a manual or instructions.
Download any of our resources online. See the appropriate kit or product detail page to download the documents.

I want to be considered for race sponsorship at Associated.
Submit resume or racing accomplishments in writing to:

Associated Electrics, Inc.
21062 Bake Parkway
Lake Forest, CA 92630

I'd like a banner for my track or shop.
Please send your request via email.

I want to become a dealer or distributor for Associated products.
Please email us and leave complete mailing address with your request.

I have a question or comments about Team Associated, Reedy, Factory Team, or XP Digital products.
Email us at this page.

I need to contact the webmaster about the web site.
Email us and include the URL of the problem page, if any. Constructive criticism about the web site is always welcome.